Mobile / Live
fd5555 collects and uses your information to keep your sessions running, process payments through Upay and Bank Transfer, and let you pick up where you left off. Access to this platform depends on your local law and eligible regions — read this policy to understand what we hold, why we hold it, and how you can act on it.
When you open an account with us, we collect the details you provide during registration — your name, contact information and the payment method you connect, whether that is Upay or Bank Transfer. We also record session activity: the pages you visit, the device type you use, and the actions taken inside your account wallet. This helps us maintain your session continuity so that each return visit resumes cleanly rather than starting from scratch. We use this data for three purposes: running your account, processing transactions through your chosen payment rail, and improving the mobile experience for returning members. We do not sell your personal data to third parties. Where we share data with payment processors, it is only to complete the transaction you initiated. Cookies and similar tracking tools are used on our site to remember your login state and preferred settings. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect account functionality. Retention periods reflect what is reasonably needed to maintain your account record and meet applicable requirements — longer retention applies only where a legal or operational obligation exists. Access to this platform and the scope of this policy depend on your local law and the eligible regions from which you connect.
This policy applies to data we handle directly through fd5555. It does not extend to third-party services you access from our pages, and it does not override local law in your region. Review each area below to understand what falls inside and outside our responsibility.
All data you provide when creating or updating your account — login details, contact fields, wallet connections — falls within this policy. We control how it is stored, accessed and removed on request.
Payment records for Upay and Bank Transfer transactions are captured in your account history. The data path between your device and the payment processor is handled under the processor's own terms once it leaves our platform.
Browsing behaviour on fd5555 — which sections you visit, how long you stay, the device and browser you use — is tracked to maintain session state and improve mobile navigation for returning members.
Links or tools from external providers operate under their own privacy policies. We do not control how those services collect or use your data, and this policy does not bind them.
You have concrete choices over the data we hold. The account settings area shows the profile fields we store — you can review them at any time after logging in. If something is incorrect, you can update it directly through the account detail fields shown on that screen. For changes that require our involvement — such as removing a payment method record or closing your account entirely — the support channel is the right route. We aim to acknowledge requests promptly and will confirm the outcome in writing through the contact method on your account. Where access to your data record depends on account verification, we will walk you through the steps shown in the account page rather than bypass them. This policy and your rights under it apply subject to your local law and the eligible regions from which you connect to fd5555.
Log in and open the account settings page to see the personal details we currently hold. Profile fields, contact information and connected payment methods are all visible there.
Update incorrect name, contact or payment fields directly inside account settings. For fields that cannot be edited from the front end, raise a correction request through support.
If you want to know specifically what data we hold or how long we keep it, contact us through the published support route. We will respond through the address registered on your account.
To close your account and request deletion of personal data, reach support directly. We will confirm the steps and timeline after verifying your identity through the account fields.
Three contact paths are published on fd5555 for privacy-related questions. Use whichever route works on your device — all of them route to the same team responsible for account and data queries.
Open the chat widget from any page inside the site. State that your question is about the privacy policy or your account data so it reaches the right team without a redirect.
Send your privacy or data query to the support email address published in the site footer. Include your registered contact details so we can locate your account record and respond accurately.
The help section inside your logged-in account lists the steps for common privacy requests — reviewing your data, updating contact fields, or asking about retention — without needing to contact support first.
Our data handling practices are built around account continuity and mobile access — the two things returning members need most. Here is how we approach each area.
We use cookies to maintain your login state across visits and remember your device preferences. You can clear or block cookies from your browser settings; doing so may require you to log in again on your next visit and may affect how the mobile interface loads.
Access to your account data is restricted to authenticated sessions. If you suspect unauthorised access, change your password through the account security settings and contact support immediately using the published live-chat or email route.
We retain your account data for as long as the account is active and for the period required under applicable obligations after it closes. You can request early deletion through support — we will confirm what can be removed and what must be kept, and why.
When this policy changes in a material way, we will post the updated version on this page with a revised date at the top. Continuing to use fd5555 after an update means you have seen the revised terms. Contact support if you want clarification on any change.
Real questions from account holders about data, access and choices under this policy.
We collect the details you enter during registration — name, contact information and any payment method you connect, such as Upay or Bank Transfer. We also record device type and session activity to maintain your account state across visits.
Log in and go to the account settings page. Your profile fields, contact details and connected payment records are displayed there. If you need a broader data record, contact support through the live-chat or email route and we will respond to your account address.
We do not sell your data. Where we share information — for example, with the payment processor handling your Upay or Bank Transfer transaction — it is only to complete the action you started. Third-party services linked from our pages operate under their own policies.
Most fields — name, contact details, payment method — can be updated directly inside account settings after logging in. For fields that are locked on the front end, raise a correction request via support. We will update the record and confirm the change.
Yes. Contact support through the published live-chat or email route and request account closure and data deletion. We will verify your identity through your registered account fields, then confirm what is removed and whether any data must be retained under applicable obligations.
Access to fd5555 and the scope of this policy depend on your local law and the eligible regions from which you connect. Where access is available, this policy governs how we handle your account data. Check your local legal position before using the platform.